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ATHENS

HELPDESK ENGINEER

IT DEPARTMENT

Jobholder will be responsible for supporting Heron employees on any technical issue regarding their corporate hardware or software.

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JOB INFO

As a member of the IT System admin division, he/she will be responsible to maintain updated user registry in terms of hardware, software and access rights for every colleague (headquarters, owned shops and plant).

Moreover he/she is responsible to monitor all corporate meeting rooms and resolve any possible issue in regard to connectivity and setup. Finally, he/she will be responsible to identify improvements on existing process and flows in order to meet operational excellence.

Main Responsibilities

  • Responsible of corporate hardware, software and access rights for Heron employees
  • Sustain updated user registry for corporate equipment and licenses
  • Propose and implement improvements on existing processes

KEY REQUIREMENTS

    Required Qualifications

    • BSc/BA in Computer Science, Engineering or a related field
    • University degree in Information Systems Management / Computer Science / Computer Engineering or a related discipline.
    • 2 - 3 years working experience in IT application operations environments is required
    • Previous experience with JIRA as incident management will be considered an asset
    • Experience in energy industry will be considered a plus

    Optional Qualifications

    • Strong analytical, problem solving and interpersonal skills
    • Strong attention to detail with a logical and methodical approach
    • Ability to work effectively within a team, strong communication skills

ARE YOU INTERESTED IN THIS POSITION?

If you are interested in a dynamic career with unquestionable potential and capacity for development, we invite you to join the HERON team. Fill out the form and take the first step forward!

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ALL THE RESULTS
QUESTION 01
Πόσο χρήσιμες σου φάνηκαν οι πληροφορίες σχετικά τα θέματα που σε ενδιέφεραν; EN
QUESTION 02
Βρήκες όλες τις πληροφορίες που χρειαζόσουν; EN
QUESTION 03
Πόσο εύκολα βρήκες τις πληροφορίες που σε ενδιέφεραν; EN
QUESTION 04
Θα έλεγες ότι οι εντυπώσεις σου από το σύνολο της ιστοσελίδας ΗΡΩΝ είναι ικανοποιητικές; EN
QUESTION 05
Υπάρχει κάτι επιπλέον, που θα ήθελες να υπάρχει μέσα στην ιστοσελίδα αλλά δεν το βρήκες; EN