We recommend that you use one of the following browsers: Edge, Firefox, Chrome, Safari, for optimum experience.
e-Contract

WOULD YOU LIKE TO CHANGE YOUR SUPPLIER?

Do you feel like you need a change? Come to HERON! Change your supplier through a short and simple process and take the power of energy in your hands! Easy as pie!

USEFUL DOCUMENTS AND FORMS

Find information material, forms and other documents relevant to your programme or supply connection, download them to your computer, read them and/or fill them out. Every document and form you might look for is here.

NEW CONNECTION

Are you looking for a way to connect to the electricity or natural gas network? Here you will find every detail about the necessary steps of the procedure.

SUBSCRIBE

Subscribe to HERON easily and simply, and enjoy unique privileges designed just for you.

DO YOU HAVE ANY MORE QUESTIONS?

CLICK TO CALL

Simply fill out your contact details and a representative of HERON will call you to provide information and help you with anything you need.

ALL THE RESULTS
QUESTION 01
Πόσο χρήσιμες σου φάνηκαν οι πληροφορίες σχετικά τα θέματα που σε ενδιέφεραν; EN
QUESTION 02
Βρήκες όλες τις πληροφορίες που χρειαζόσουν; EN
QUESTION 03
Πόσο εύκολα βρήκες τις πληροφορίες που σε ενδιέφεραν; EN
QUESTION 04
Θα έλεγες ότι οι εντυπώσεις σου από το σύνολο της ιστοσελίδας ΗΡΩΝ είναι ικανοποιητικές; EN
QUESTION 05
Υπάρχει κάτι επιπλέον, που θα ήθελες να υπάρχει μέσα στην ιστοσελίδα αλλά δεν το βρήκες; EN
BACK
NATURAL GAS

GENERAL INFORMATION

The procedure for changing suppliers is short and simple and requires no technical intervention in the meter installed in your home or business. All you need to do is sign a supply agreement with HERON and submit the necessary documents according to your client category. Below you will find all available options for submitting your application.

Step 1

Call 18228 and select option “1”.

Step 2

You will be asked to provide the details of your supply connection for filling out the application / agreement for natural gas supply.

Step 3

You will be informed about the documents you need to submit.

Step 4

The application / agreement will be sent via courier to your preferred address.

Step 5

You will have to sign the relevant fields of the application / agreement and return it to the courier.

Step 6

Don’t forget to provide the requested documents.

Step 7

Your application will be processed by the competent department of HERON and your request for change of supplier will be forwarded to the Gas Distribution Company (EDA in Greek).

Step 8

Once the Gas Distribution Company approves your request, you will receive a notification SMS/email.

BACK
ELECTRICITY

GENERAL INFORMATION

The procedure for changing suppliers is short and simple and requires no technical intervention in the meter installed in your home or business. All you need to do is sign a supply agreement with HERON and submit the necessary documents according to your client category. Below you will find all available options for submitting your application.

Step 1

Call 18228 and select option “1”.

Step 2

You will be asked to provide the details of your supply connection for filling out the application / agreement for electricity supply.

Step 3

You will be informed about the documents you need to submit.

Step 4

The application / agreement will be sent via courier to your preferred address.

Step 5

You will have to sign the relevant fields of the application / agreement and return it to the courier.

Step 6

Don’t forget to provide the requested documents.

Step 7

Your application will be processed by the competent department of HERON and your request for change of supplier will be forwarded to the operator of the Electricity Distribution Network (HEDNO S.A.).

Step 8

Once the relevant procedures of HEDNO are concluded, you will receive a notification SMS/email.