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ARE YOU MOVING TO A NEW HOME?

Are you entering a new home and wonder how you can get things in order? Just put HERON in the mix and enjoy your new daily routine with comfort and confidence.

USEFUL FORMS AND DOCUMENTS

Find information material, forms and other documents relevant to your programme or supply connection, download them to your computer, find and/or fill them out. All the documents you need are right here.

NEW SUPPLY CONNECTION

Do you wish to connect to the electricity or natural gas network? This section gives you all information about the process in just a few simple steps.

CHANGE OF SUPPLIER

Do you need a… change? Come to HERON! Change your supply through a short and simple process, without wasting time, and take the power of energy in your hands! Easy as pie!

DO YOU HAVE MORE QUESTIONS?

CLICK TO CALL

Just fill out your contact details and a HERON representative will call you to give you information and assist you with everything you need.

ALL THE RESULTS
QUESTION 01
Πόσο χρήσιμες σου φάνηκαν οι πληροφορίες σχετικά τα θέματα που σε ενδιέφεραν; EN
QUESTION 02
Βρήκες όλες τις πληροφορίες που χρειαζόσουν; EN
QUESTION 03
Πόσο εύκολα βρήκες τις πληροφορίες που σε ενδιέφεραν; EN
QUESTION 04
Θα έλεγες ότι οι εντυπώσεις σου από το σύνολο της ιστοσελίδας ΗΡΩΝ είναι ικανοποιητικές; EN
QUESTION 05
Υπάρχει κάτι επιπλέον, που θα ήθελες να υπάρχει μέσα στην ιστοσελίδα αλλά δεν το βρήκες; EN
BACK
NATURAL
GAS

GENERAL INFORMATION

If you are a HERON subscriber and plan to move to another home, this section takes you through all the steps of the procedure. If you are moving to a home with an existing natural gas supply connection and thinking about subscribing to HERON, this section gives you all the necessary information about the process. If you are moving to a home without a natural gas supply connection and thinking about subscribing to HERON, this section will take you through the necessary steps.

STEP 1

Contact HERON’s customer care department no later than 5 working days before you move into your new home.

STEP 2

Inform our representatives that you are planning to move to another home and whether your new home has a natural gas supply connection.

STEP 3

The customer care department will email you the necessary documents (application for termination of supply of natural gas) in order to terminate the supply of natural gas to the property you are leaving from and stop issuing bills in your name.

STEP 4

Fill out the abovementioned document and send it to the customer care department.

STEP 5

If your new home is equipped with an active natural gas supply connection, our sales department will contact you within 24 hours to sign a new application with the details of the property into which you will be moving, along with all other necessary documents.

STEP 6

After you sign this application, send it to the sales department – the process will then be complete.

BACK
ELECTRICITY

GENERAL INFORMATION

If you are a HERON subscriber and plan to move to another home, this section takes you through all the steps of the procedure. If you are moving to a home with an existing electricity supply connection and thinking about subscribing to HERON, this section gives you all the necessary information about the process. If you are moving to a home without an electricity supply connection and thinking about subscribing to HERON, this section will take you through the necessary steps.

STEP 1

Contact HERON’s customer care department no later than 5 working days before you move into your new home.

STEP 2

Inform our representatives that you are planning to move to another home.

STEP 3

The customer care department will email you the necessary documents (application for final settlement) in order to terminate the supply of electricity in the property you are leaving from and stop issuing bills in your name.

STEP 4

Fill out the abovementioned document and send it to the customer care department.

STEP 5

The sales department will contact you within 24 hours to sign a new application with the details of the property into which you will be moving (you will need to have a property rental certificate).

STEP 6

After you sign this application, send it to the sales department – the process will then be complete.